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Frequently Asked Questions; involved in modern technology business, which is closely linked with the development of new cryptomining algorithms, construction of powerful mining farms and trading activity on electronic exchanges. is funding the construction of new powerful mining farms and also engaged in application development of new Cryptomining algorithms.
It takes 5 to 24hrs to reflect on your wallet as our withdrawals are processed automatically
It depends on your investment method, for Bitcoin Minimum is $10, Ethereum is $10 and Skrill is $10
Login to your account using your Username and Password and click on "Withdraw Funds" section in your Dashboard.
You can withdraw your profits after the completion of your investment
No. We have established a robust financial strategy to ensure that our clients enjoy a no risk investment solution that delivers continual growth and total peace of mind. We protect your principal investment and we guarantee returns via our unique Investment platform.
We only accept: Bitcoin, Ethereum and Tether Funds On Company Name
After a successful deposit you need to start an investment with any amount from your deposit/balance. Process: Login to your account - In the left navigator click "New Investment" - Then fill the form and your investment starts automatically once done.
Its quite easy and convenient. Just click on the "Register" button at the top , fill in the registration form and then press "Register Account".
Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.
You can change your password directly from your dashboard by clicking on the user icon at the top right of dashboard and selecting "Change Password".
You can access the account information 24 hours, seven days a week in your account dashboard.
No, it is recommended that you have only but one account in-case if manual verification may be required. Any attempt of fraud will result in permanent blocking of the account & the funds deposited in the account will be frozen. has a Fast network and automated response system, we do not waste time to respond to any email or complaint we reply immediately but at time it takes up to 2 hours.
You can easily reach us through our email address: or use our Contact Us Form OR through live chat customers care
Yes, Pinnaclepoint-Investmentspty is registered as "PINNACLEPOINT INVESTMENTSPTY LTD"
The “Reinvestment" function allows you to buy additional mining hashpower, using the mined coins that you have on your balance. Once you click on “Reinvestment” button, the order for the maximum allowed contract volume will be placed automatically. You will just need to check the details of this order and click on “Pay” button. The payment will be done from your Pinnaclepoint-Investmentspty account balance......
The mining process requires energy consumption and human resources for the maintenance. In order to cover these fees all users are issued with maintenance and electricity fees (MEF) accordingly to their contract type and hashrate. Ethereum contracts are not subject to any fees. Maintenance and electricity fees are not billed in an invoice. Instead the fees are deducted from the customer's balance at the moment of daily payouts. Despite the fact that balance is accounted for in BTC and the fees - in USD, the fees are deducted in BTC according to the current USD/BTC exchange rate which is beneficial for the customer in case the exchange rate trend is positive - more BTC remains in the customer's balance.
For the security of our Investment and that of everyone that purchase miners from us, we do not publicize the exact location of our mining farms. Basically it would be like giving the exact address of where you could find millions of dollars of Gold bars, our locations are extremely secure but we could do without the stress of being constantly attacked by robbers. We have 2 locations in Europe and one opening soon in North America.
No, this is not; this is an investment in Crypto-currencies, similar to the stock market. A Ponzi scheme is an investment fraud that involves the payment of purported returns to existing investors from funds contributed by new investors. Ponzi scheme organizers often solicit new investors by promising to invest funds in opportunities claimed to generate high returns with little or no risk.
Taxation depends on your country's taxation laws; as you know every country has different income tax rates, you would need to speak with your personal or business accountant regarding this question.......
We are an investment company run by group of Professional bitcoin traders. After transferring money to our trader's accounts we are able to start real-time bitcoin trading and thanks to unique trading systems and bitcoin's high volatility guarantee the kind of returns on your investments that you won't get anywhere else.
All client's funds are held in segregated accounts, meaning completely separate from the company’s accounts. Clients’ funds are kept by ICC Intercertus Capital Limited in First Class Banks.